Author: Eric Tomala
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Enhancing Customer Experience with Chatbots: 14 Tips
The customer experience is the most important thing to any business. If you don’t have a good experience, you’re not going to go back to that business. And with social media and review sites, you can easily share your experience with the world. That’s why companies are working harder than ever to use every tool…
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Use Cases for CRM: Making CRM Work for You
Customer Relationship Management (CRM) systems have become an essential tool for businesses of all sizes, enabling them to manage interactions with current and potential customers efficiently. A CRM system offers a central hub for storing and analyzing customer data, which can be leveraged to improve customer service, streamline processes, and enhance marketing strategies. In this…
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Why “Fanatical Prospecting” is a Must-Read [Summary + Review]
Discover why “Fanatical Prospecting” is essential for sales professionals. This summary and review highlight key insights and strategies.
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How to Write an Executive Summary for a Marketing Plan
Writing an executive summary for a marketing plan can be challenging. It needs to encapsulate the entire marketing plan in a brief overview. This summary should be compelling and clear. Here’s a guide on how to write an executive summary for a marketing plan. What is an Executive Summary? An executive summary is a concise…
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How Can Social Media Listening Increase Customer Advocacy
Have you ever wondered how social media listening can increase customer advocacy? In a world where online conversations shape brand perceptions, businesses must harness the power of social media listening to turn satisfied customers into devoted brand advocates. Gaining Valuable Insights for Enhanced Customer Advocacy Social media listening is a strategic approach that allows businesses…
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Upskilling Customer Support Teams: Training and Development Strategies
Trends may come and go, but customer support is always in style. That’s because the customer experience will always be a key differentiator for businesses. It doesn’t matter how good your product is, how much funding your company has, or how big your market share is — if your customers aren’t happy, your business won’t…
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Best Employee of the Month Template – Download Certificate Template
Recognizing the hard work and dedication of your employees is crucial in maintaining a motivated and productive workplace. One effective way to celebrate your high-performing employees is through an “Employee of the Month Template” program. This guide will help you create a thoughtful and professionally designed Employee of the Month certificate that not only rewards…
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Which Statements about Measuring Marketing Campaigns are True
In today’s digital landscape, the ability to measure the efficacy of marketing efforts accurately is not just a convenience—it’s a critical necessity. Which Statements about Measuring Marketing Campaigns are True? As the realms of digital and traditional marketing continue to evolve, so too do the metrics and methodologies employed to gauge their success. Chapter 17…
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How Does Google Display Ads Grow Marketing Results for Advertisers
Google Display Ads stand out as a versatile tool, transforming how brands engage with potential customers across the web. how does google display ads grow marketing results for advertisers? This article explores the impact of Google Display Ads on marketing results, emphasizing their role in enhancing brand awareness and refining marketing strategies. The Impact of…
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What Is Chatlive? Understanding Live Chat in Customer Experience
Chatlive is a chat app that allows users to connect with people online. It provides a platform where you can engage in live chat with friends, family, or customer support agents. The service aims to improve communication by offering various features that make chatting not only convenient but also enjoyable. The Core Features of Chatlive:…
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How Often Does Udemy Have Sales?
If you’ve ever searched for an online course, the chance is high that you’ve stumbled upon Udemy. Udemy is a great platform for learning and offers a variety of courses across many subjects. One common question many potential learners have is: how often does Udemy have sales? Udemy often hosts sales, offering courses at a…
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How to Extract Audio From Video [10+ Methods]
Today, separating audio from your video can enhance your project’s flexibility, whether you’re repurposing speech, extracting music, or archiving important dialogues. How to Extract Audio From Video? This guide provides seven straightforward methods to help you retrieve high-quality audio from video files efficiently. Using VLC Media Player to Extract Audio VLC is not only a…