Author: Eric Tomala

  • Speech Analytics Call Center: All You Need to Know

    Speech Analytics Call Center: All You Need to Know

    Ever wondered how you can transform your call center operations? Speech analytics is the game-changer you’ve been searching for. Read how speech analytics can power up your performance. What is Speech Analytics Software? Speech analytics software is a powerful tool that analyzes voice recordings from call centers to extract valuable insights, improve customer service, and…

  • What is Clickfunnels, and how to Build your Click Funnel?

    What is Clickfunnels, and how to Build your Click Funnel?

    Growing an online business in today’s digital age requires a deep understanding of how to move potential customers through the sales process efficiently. This journey, often visualized as a funnel due to its narrowing stages, is where Clickfunnels, an all-in-one marketing tool, shines by optimizing each step to ensure maximum conversion rates. This detailed exploration…

  • Best SaaS Sales Jobs in 2024 for Remote Employment

    Best SaaS Sales Jobs in 2024 for Remote Employment

    The landscape of SaaS (Software as a Service) sales is rapidly evolving, presenting a plethora of remote employment opportunities across various cities like Nashville, New York, and beyond. In today’s competitive job market, understanding the most sought-after roles, how to tailor your resume, navigate the job market, and stay ahead of industry trends can set…

  • How do Estate Sales Work: Everything You Need to Know

    How do Estate Sales Work: Everything You Need to Know

    When it comes to handling the belongings and estate of a loved one or preparing for a downsizing, estate sales are often considered. Estate sales, also known as tag sales or yard sales, involve the sale of someone’s entire estate, including household items, collectibles, antiques, and more. What is an Estate Sale? An estate sale…

  • MyLiveChat – Is It The Best Free Live Chat Software?

    MyLiveChat – Is It The Best Free Live Chat Software?

    MyLiveChat has emerged as a notable contender in the realm of free live chat software, offering a suite of features designed to enhance the online customer support experience. This platform enables businesses to engage with website visitors in real-time, fostering a more interactive and personalized service approach. But is it the best option available? Let’s…

  • Crafting the Perfect Follow-Up Email Subject Line

    Crafting the Perfect Follow-Up Email Subject Line

    In the bustling world of email communication, the subject line of your follow-up email is your golden ticket to capturing attention. It’s the first impression that decides whether your email gets opened or lost in the abyss of an overcrowded inbox. So, how do you ensure your follow-up emails stand out and, more importantly, get…

  • What is Customer Service in BPO

    What is Customer Service in BPO

    Customer Service in Business Process Outsourcing (BPO) involves delegating customer support functions to a third-party company specializing in handling various customer interactions. This approach allows businesses to streamline processes, focus on core operations, and ensure customer satisfaction through quality service. BPO customer service teams are trained to uphold the standards of good customer service, managing…

  • What is ACV in Sales [And Why It Matters]

    What is ACV in Sales [And Why It Matters]

    ACV, or Annual Contract Value, is a crucial metric in sales, particularly for SaaS companies. It represents the average annual value of customer contracts, offering insights into revenue growth and customer value. Understanding ACV is essential for developing effective sales strategies and tracking business performance. What is ACV in Sales ACV, or Annual Contract Value,…

  • Which of the Following is an Accurate Definition of what a Content Marketing Campaign Involves

    Which of the Following is an Accurate Definition of what a Content Marketing Campaign Involves

    Wondering Which of the Following is an Accurate Definition of what a Content Marketing Campaign Involves? Wonder no longer! Creating and Posting Content Ad-Hoc When You Have the Time A content marketing campaign involves more than just sporadically creating and posting content ad-hoc when time permits. This approach often leads to inconsistent messaging and fails…

  • What is Price in Marketing: Expert Quotes on Pricing Strategy

    What is Price in Marketing: Expert Quotes on Pricing Strategy

    Price is not just a number on a tag; it is the art of perception and value creation. In marketing, price is the delicate balance between affordability and perceived worth. It is the strategic tool that shapes consumer behavior and influences purchasing decisions. As marketers, we must understand that price is not a standalone element…

  • What is Brand Marketing (+How To Create a Strategy)

    What is Brand Marketing (+How To Create a Strategy)

    Once upon a time, in the bustling world of commerce, there was a concept that stood out as the cornerstone of success: Brand Marketing. It’s the story of how businesses, big and small, weave a narrative around their products and services. This tale isn’t just about selling; it’s about creating a legacy, a distinct identity…

  • What Types of Questions can Marketing Attribution Answer?

    What Types of Questions can Marketing Attribution Answer?

    Marketing attribution is an essential yet often overlooked aspect of modern marketing strategies. Despite its value in shaping effective marketing campaigns, not every business has fully tackled it. What Types of Questions can Marketing Attribution Answer? What is Marketing Attribution Marketing attribution is the process of evaluating the marketing team’s contribution to sales and overall…